FIVE STAR SERVICE

Fenelon Falls Marina is located on Cameron Lake on the Trent Severn Waterway between Sturgeon Lake and Balsam Lake. The dealership is proud to be designated as a Five Star dealer for Yamaha products. This identification is only provided to dealers who have made a commitment to provide the highest quality customer service.

Yamaha uses the program to demonstrate to consumers that a dealer has undergone detailed and rigorous testing in three key areas: Customer Satisfaction; Customer Service Excellence and Technician Education and Ability. The program proves that the customer comes first. To receive Five Star status a Yamaha dealer must also provide excellent Brand Support and meet Finance and Facility Standards. Each year, the dealer must re-apply and successfully complete the measurement criteria which is updated and adjusted to reflect current market conditions. From the moment you walk through the doors at Fenelon Falls Marina, you have our commitment to excellent customer service and that pledge continues throughout the years. We have competitive pricing and offer financing options with Yamaha Financial Services or Dealerplan on new, non-current and pre-owned units.

Beyond our Five Star designation we are a very unique marine dealer. We are dedicated to ensuring each and every customer ends up with the watercraft or snowmobile that suits their personal and family needs.  Every purchase includes an on the water test prior to the final purchase. This orientation gives our customers the opportunity to experience and learn about thier new toy. We believe that every customer must leave saying "It's perfect".